Outsourced and Integrated Managed Services
Outsource an IT related task or the tasks that aren’t core to your organisation and we will design the service according to your needs. Remote Services with Standard level 1 & level 2 support will be provided that will be integrated with your team.
Some of the services provided are:
End User Support
Enterprise Networking
NOC Service
End User Device Deployment
1. End User Support
Integrated Managed support for Networking & Connectivity device on a Global level, entailing:
CISCO Router, Switches, Fortinet Firewalls, Modems
Remote and Offshore Support
Proactive and endpoint event management
Level 1, level 2 Premium support based services
2. Enterprise Networking
Managed Enterprise Network Remote support for Head Quarters, Data Centers and other locations, entailing:
Data Center Network & Security monitoring
24*7 Remote NOC Support for all locations
Level 1, level 2 premium Network Support
3. Network Operating Center (NOC) Support
Level 1 to Level 3 service desk support, Integrated Infrastructure and Application service capabilities, consisting of
Raise request and solve the incident alongwith Log Report
Remote and Offshore NOC support
Configuration and data security management
Pro-active customized SLA
4. End Users Device Deployments
New Device configuration and migration implementation services, consisting of
Routers, firewall, Modems, Switches configuration
Large Scale Deployment project
Remote technical resources on demand on full time/part time